Support
We’re here to help you with any questions or issues.
Contact Support
Reach out to our support team for assistance with orders, products, warranty, or technical issues.
- 📞 Phone: 09617-MRTECH (678243)
- 📧 Email: [email protected]
- ⏰ Support Hours: 9:00 AM - 8:00 PM
Quick Help
Visit Our Store
For in-person support, product inspection, or consultations, visit our physical store during business hours.
📍 Head Office:
423, Zahera Mansion, Dhali Bhari Kacha Bazar Mour (Evercare Hospital Link Rd), 1212
Common Questions
How can I track my order?
Once your order is shipped, you will receive a tracking ID via SMS and email. You can use this ID on our delivery partner's website or contact our support team for live updates.
What is the warranty process?
To claim a warranty, bring the product and proof of purchase to our service center. We facilitate manufacturer warranty claims for all genuine products sold on our platform.
Do you offer home delivery outside Dhaka?
Yes, we provide nationwide delivery across Bangladesh. Standard delivery takes 2-3 business days outside Dhaka, while inside Dhaka is usually within 24 hours.
